New FEMA Form Alert

On July 27, 2016 FEMA released an updated Standard Flood Hazard Determination Form. For additional information, click the link below.

New Email Address Alert

We have phased out our old email addresses ending in and Effective immediately, please start using for all ServiceLink National Flood email correspondence.

Trusted Solutions

Welcome to WebCert

WebCert is ServiceLink National Flood's internet order system. Easy and efficient to use, it allows the user to order flood zone determinations and track order status. Completed orders can be viewed online or delivered via e-mail or fax. Some of the featured functions include:

Streamlined Access

Current user name and password are valid with Webcert

E-mail Functionality

Receive time service delay notifications and manual determinations via e-mail

Order Verification

Orders are standardized and can be verified before submission

Online Address Corrections

Address corrections can be made online and revised determinations will be uploaded upon completion

Expanded Search Options

Orders can be retrieved by name, loan number property address, order status, or tracking ID

Life of Loan Transfer

Online paid in full notification and servicing transfer capabilities. New servicer certifications can be viewed and printed.